To order your prescription, please call the surgery on 01273 003930.
You may need to make an appointment with a doctor or nurse in order to obtain your prescription. If you register or are registered to access our online portal, System One, you may be able to order repeat prescriptions online.
To request repeat medicine, phone or visit the surgery and talk to reception, who will be able to assist you in getting this set up.
If you request a repeat prescription before 13:00 it will be ready to pick up after 15:00 that day. If you request a prescription after 13:00 it will be ready to pick up the following morning. Prescription requests after 13:00 on a Friday will be available for collection on the following Monday.
If you have a System One account, you may be eligible to order a repeat prescription online. Order your prescription online
If you have any questions regarding ordering repeat prescriptions, please do not hesitate to ask Reception staff to help. To check for your medication review date please refer to the repeat slip. Please note, Arch Healthcare is not a dispensing practice.
Patients on repeat medication will be asked to see a Doctor, Nurse Practitioner or Practice Nurse at least once a year to review these regular medications. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.