To request repeat medicine, phone or visit the surgery and talk to reception, who will be able to assist you in getting this set up.
If you request a repeat prescription before 13:00 it will be ready to pick up after 15:00 that day. If you request a prescription after 13:00 it will be ready to pick up the following morning. Prescription requests after 13:00 on a Friday will be available for collection on the following Monday.
If you have a System One account, you may be eligible to order a repeat prescription online. Order your prescription online
If you have any questions regarding ordering repeat prescriptions, please do not hesitate to ask Reception staff to help. To check for your medication review date please refer to the repeat slip. Please note, Arch Healthcare is not a dispensing practice.
You can contact us about a medical, administrative or prescription issue by clicking HERE.
Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of 1700 – 0900. Please contact 111 during out of hours or 999 if this is an emergency.
Patients on repeat medication will be asked to see a Doctor, Nurse Practitioner or Practice Nurse at least once a year to review these regular medications. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.