Now recruiting: Medical Secretary and Receptionist

Photo by Liz Finlayson/Vervate

Job Summary

Arch Health CIC is an outstanding healthcare provider delivering primary care to homeless and vulnerably housed patients. We are looking for outstanding candidates to join the reception and administrative team at our surgery in Central Brighton. Arch Healthcare is a special kind of GP surgery which actively seeks out opportunities to support the most vulnerable people in the city. The environment is warm, friendly and supportive to staff and patients alike. We have 1500 registered patients, many of whom are known to staff by their first name. Our reception team are often praised by patients for their kind and welcoming manner; we are very aware that the way we make people feel in the waiting room has a direct impact on what happens in the consulting room.

Salary: £31,320 a year (£16 per hour)

Contract type: Permanent

Working pattern: Full-time

Job location: Arch Health, School Clinic, Morley Street, Brighton BN2 9DH

Main duties of the job

We have a very experienced team who are committed to making a real difference by delivering excellent health care and improving the health of the poorest fastest. The receptionist team is a key part of the patient experience and is essential to the smooth running of the surgery. The Medical Secretary role is key in enabling the clinical team to work efficiently and to reduce their workload. The role is multi-faceted with opportunities in training for the wide range of tasks fulfilled by this team. Our ideal candidates will be highly reliable, have outstanding interpersonal skills, reception and SystmOne experience, be organised and able to manage multiple tasks, have positive and friendly disposition and a compassionate and empathetic approach to patients using the service.

It is our absolute priority to ensure that all our services are accessible, open and available to everyone who needs them.We believe we can achieve this best through a diverse team and are committed to developing a workforce which is representative of our whole community. If you are passionate about our vision and our values, and are excellent at what you do, come as you are and we’ll do all we can to help you succeed.

About us

We believe that your success isour success: When you work at Arch we want to give you everything you need to thrive and grow, this includes investment in your working environment, training, equipment, counselling and development opportunities. You’ll receive a competitive salary, good terms and conditions, access to the NHS pension scheme, a positive working culture, excellent support from Arch management and the opportunity to influence and improve health services for some of the most vulnerable people in our city. Many of us have families, of various shapes, sizes and types and we understand that they can make life unpredictable. Where possible, we offer flexible working arrangements and generous maternity and paternity benefits.

If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact us and we will be happy to discuss.

For the full job description and to apply, please see the advert on NHS jobs. (Please note – applications can only be accepted via the NHS jobs website.)

Closing Date: 15th January 2025

Interview date: Thursday 23rd January