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The School Clinic Morley Street Brighton BN2 9DH

01273 003930Contact Us

Support over winter 2023

Where to get support in Brighton this winter

See below for a list of resources to get support this winter around Brighton and Hove. Part of staying well this winter involves getting your flu and Covid jabs if you are eligible. Please contact the surgery and we can book you in for these, or see further information here.



Receptionist greeting a patient at the surgery, receptionist is sitting at desk behind the screen, patient standing (back view)

Support in Brighton and Hove this winter

Low cost food and meals

Check the Brighton and Hove Food Partnership directories for:

Please do check the listings and get in touch with the individual services before visiting.

Brighton and Hove City Council have a household support fund

For people struggling to pay for food, energy and other essentials, help through Brighton and Hove City Council’s Household Support Fund is available this winter, whether or not you’re currently receiving benefits. Funding is limited and residents in emergency situations will be prioritised. Only one award can be made to each household.

Apply online

If you can’t get online, call 01273 293117 (select option 1 if you receive benefits, or option 2 if you don’t receive benefits). Phone lines are open Monday to Friday from 10am to 4.30pm. Phone interpreters are available on this number.

You can find more advice and support via the council’s website.

Impact Initiatives – Food Access

Emergency on-the-day service for people with no access to funds and support for individuals to find long term solutions removing barriers to accessing food and shopping. We work with Brighton and Hove residents who are aged 18+ and are struggling to get food due to lack of money or other barriers.

Call 01273 322950, email or use the online contact form.



Energyworks is a partnership project between Citizens Advice Brighton & Hove and Brighton & Hove Energy Services Co-operative (BHESCo). Energyworks provides energy advice and grants to Brighton & Hove residents experiencing fuel poverty.

To refer yourself or someone else, choose one of the following routes:

For more information on Energyworks, visit their website.


Via the Energyworks project, BHESCo will deliver free home visits to qualifying households, offering energy advice, help with energy suppliers, installation of free energy-saving kit and emergency warmth items (e.g. lightbulbs, draught-proofing, radiator reflectors, portable heaters, thermal curtains, electric blankets).

To contact BHESCo directly, call 0800 999 6671 or email with the subject heading: Energy Advice. For more information on BHESCo, go to their website.

LEAP (Local Energy Advice Partnership)

A free service that helps people keep warm in their homes and reduce energy bills. Brighton & Hove City Council is a LEAP partner and this service is available with good capacity to eligible residents in Brighton & Hove.

The service includes energy advice, tariff and meter advice, installation of free small energy efficiency measures, income maximisation & fuel debt advice, onward referrals to other organisations where appropriate, boiler repair/replacement (owner occupiers only, where/when available), white goods (where/when available).

Phone free on 0800 060 7567 or email if you have any problems using the online form.

National Energy Action (NEA) – Warm & Safe Homes Advice Service (WASH)

Free, impartial support and advice for vulnerable and low-income customers. The charity can help with gas and electricity accounts, inability to pay and energy debt, Priority Service Register, energy efficiency and water rates, trust fund applications, benefits advice and income maximisation. Pre-payment vouchers are sometimes available.

To contact the WASH Advice Service call 0800 304 7159, apply online or use the chat function on the website to speak directly to an adviser who can give tailored advice. We work with LanguageLine and BSL interpreters to provide advice to non-English speaking clients. The phonelines are often busy so clients can leave a message and they will be contacted as soon as possible.

NEA can also offer in person or online workshops for at risk groups, providing free, impartial advice on switching, bills, supplier issues, energy debt, grant applications and more. Please contact for more information or make a request online.

Brighton & Hove City Council Disabled Facilities Grants

Warm Safe Homes Grant – for eligible householders who are owner occupiers or living in privately rented homes. Up to £20,000 for works to make homes warmer and more energy efficient, such as safety checks and repairs, boiler repair/replacement, loft/cavity wall insulation, replacement of windows and doors, other forms of heating, roofing and guttering repairs.

Grants are also available for older and disabled people, including children, to help prevent falls and injury in the home and assist hospital discharge. These are all non-repayable grants with a simple application process.

To apply, contact the Disabled Facilities Grant Team at or call 01273 294366. For the hospital discharge grant, contact Possability People on 01273 069851 or

For more information about the range of assistance on offer, visit the relevant webpage on the council website.

Warm Welcome Directory – Indoor activities and warm places to go this winter

Find out if you can get support with your energy bills and get advice about how to keep your home warm and save energy at Help with energy bills.


A partnership of community advice agencies across the city who can help with all money issues, including fuel bill payments and vouchers, debt and benefits help, foodbank referrals, getting a bank account, getting online. To access the service, contact:

  • Moneyworks – the best way to contact is via the online form to request a call back or an email back from an adviser. Or call Moneyworks Adviceline on 0800 988 7037 (open Mon 2-5, Tue 2-5, Wed 10-, Thu 2-5, Fri 10-1).
  • Citizens Advice Helpline on 08082 78 78 15 or visit the website.


Help and advice for people struggling to afford water bills, including discounts and support from Southern Water and free, water-saving home visits and operational support in the event of a water outage:


Home Safety: East Sussex Fire and Rescue Service (ESFRS)

Help for people to save money safely and keep warm this winter.
Visit the ESFRS website for ideas on saving money and reducing the chances of a fire.

Keeping warm and fire advice – Citizens Advice Brighton & Hove and ESFRS
Lots of useful information on the different methods people may be using to heat their homes and how to do this safely.

Free Home Safety Visits offer a range of advice on keeping the home warm safely; falls and accident prevention; health and wellbeing; escape route planning and much more. ESFRS will also fit free smoke alarms and other specialist equipment when needed. To find out more call 0800 177 7069 (freephone) or visit the ESFRS website.
Free Fire Safety Training Sessions can also be delivered to front line staff / volunteers offering advice, guidance and best practice for fire safety in the home. Book a training session here.

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