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Arch Health CIC: a special kind of surgery, supporting people experiencing homelessness in Brighton & Hove

September 2021: Update on global shortage of blood tests equipment – what it means for patients

A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests.

Anyone who needs a test for urgent health problems, will still get one but where your clinician recommends that it’s safe to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled.

Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available. 

If your condition or symptoms change or get worse, please contact the NHS as you would normally.

Covid-19 update: 

Regulations around Covid-19 are changing from July 19th, however due to the high rates of Covid in Brighton and Hove, we urge anyone visiting the surgery to maintain safety measures such as mask wearing, hand washing and social distancing. Please see our CIC website homepage for further details on this

contact your doctors online and get a response by the end of the next working day

Covid-19: update for July 2021.

Regulations around Covid-19 are changing from July 19th, however due to the high rates of Covid in Brighton and Hove, we urge anyone visiting the surgery to maintain safety measures such as mask wearing, hand washing and social distancing. Please see our partner website's home page for full information

covid-19

Whilst the vaccine is being rolled out across the UK's population, we continue to work extremely hard to prevent and delay the spread of Coronavirus. 

We need your help to keep people safe; keeping our distance from other people and washing our hands regularly are extremely important.

In order to protect our patients and staff we are changing the way the Arch surgery works for a while:
  • We will now be conducting almost all of our consultations by telephone rather than face to face. If you have a booked appointment please wait for your nurse or GP to telephone you.
  • If your circumstances require a face to face appointment you will be offered one, but this will normally be after a telephone consultation.
  • Please do not come to the surgery with symptoms which you think may be Coronavirus. People showing these symptoms need to self-isolate for at least 7 days and we can advise you about this over the phone.
  • We can also give advice about your prescriptions and other medical matters by telephone.

Thank you for your patience in these times when our service is likely to be extremely busy and please be assured that we will do everything we can to provide services during this time https://www.nhs.uk/conditions/coronavirus-covid-19/

Take the Friends & Family Test

The NHS Friends and Family Test (FFT) was introduced in 2014 to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

Help us to improve our service, learn more about the test and give us your feedback.


Get well, keep well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Our reception PowerPoint can be found here


Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

(Site updated 11/09/2021)
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